Delete your MindEmpower account and personal data
You can request deletion of your MindEmpower account and associated personal data through the app, where available, or by contacting support.
Delete through the app
If your current version of MindEmpower includes an account deletion option in Profile or Settings, follow the prompts shown there.
Request deletion by email
Use the email address linked to your MindEmpower account where possible.
You can use the subject line
MindEmpower account deletion request.
Usually your account email address is enough to begin. Please do not send your wellbeing entries or other sensitive app content.
What deletion covers
Where applicable, deletion includes the relevant authentication account and personal app data associated with your MindEmpower user record. Identifiable support or feedback information will also be considered where it can be matched to you and is required to be deleted.
How long a request takes
We aim to handle valid deletion and data-rights requests without undue delay and normally within one calendar month. We may ask for limited information where needed to verify that the account belongs to you.
Your other data rights
You can also contact us about access, correction, restriction, objection, portability or withdrawal of consent where those rights apply.
Email: support@mindempower.co.uk