Help with MindEmpower
Contact us for help with your account, a technical problem, privacy, data deletion or feedback about the app. The MindEmpower support inbox is not monitored as a mental-health or crisis service.
Contact support
Email support@mindempower.co.uk with a short description of what you need help with. For account-specific requests, use the email address linked to your MindEmpower account where possible.
Email MindEmpower supportWhat we can help with
- sign-in or account questions;
- bugs or features not working as expected;
- privacy or data-rights requests;
- account and data deletion;
- feedback about MindEmpower.
Protect your privacy when contacting us
Please avoid sending detailed wellbeing entries, Safety Plan content, thought records or other sensitive information by email unless it is genuinely necessary for your request.
MindEmpower is self-help, not monitored care
Content you enter into MindEmpower is not routinely monitored by a clinician, therapist, NHS service, employer or emergency responder.
MindEmpower is not a crisis or emergency service. If you are in immediate danger or cannot keep yourself safe, contact emergency services. Samaritans are available on 116 123.